neo review

Updated September 28, 2026 · BorrowCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Neo Financial lends for purchases, remortgages, first-time buyers and home equity, so it suits Canadian borrowers with a range of needs at one lender. Its fixed period of 0.5 is short, and the initial rate of 4.14% sits near the ranked median.

Key facts

Best for
Canadian borrowers wanting one lender for purchase, remortgage and home equity needs.
Initial rate
4.14% (Source, checked September 26, 2026)
Fixed period
0.5 years (Source, checked September 26, 2026)
Maximum loan to value
95% (Source, checked September 26, 2026)
Purpose
Purchase, Remortgage, First-time-buyer, Home-equity (Source, checked September 26, 2026)
Legal entity
Neo Financial Technologies Inc. (Source, checked September 26, 2026)
Headquarters
Canada (Source, checked September 26, 2026)
Founded
2019 (Source, checked September 26, 2026)
Support channels
Chat, Help-centre, Community, Phone, Email (Source, checked September 26, 2026)
Official website
neofinancial.com

Apps and profiles

Get the app
Google Play
Elsewhere
LinkedInXWikipediaWikidata

Pros and cons

Pros

  • Covers purchase, remortgage and first time buyer through one mortgage lender.
  • Support runs on chat, help centre and community, including phone and chat.
  • A maximum loan to value of 95% suits buyers with a modest deposit.
  • An initial rate of 4.14% sits below the mortgage median of 4.49%.

Cons

  • A fixed period of 0.5 is short, and Neo ranks near the bottom of 259 brands on that measure.
  • The rate applies to a short fixed period only, so the cost after it needs checking.
  • Borrowers wanting a long fixed term face lenders whose fixed period median is 10.

Ready to try neo?

Scored 8.7 / 10 by BorrowCue.

See alternatives

Who it suits

  • Canadian first-time buyers using the first-time-buyer purpose
  • Homeowners switching lenders or borrowing against equity
  • Borrowers who want chat, phone, email, help-centre and community support

Who should look elsewhere

  • Prestalo, whose initial rate of 2.36% is lower
  • Borrowers wanting a long fixed period, where Prestalo is worth checking
  • Creditilia ES, whose initial rate of 4% differs from Neo's 4.14%

The company behind it

Neo Financial Technologies Inc. is based in Canada and was founded in 2019. It holds a registration with the Financial Transactions and Reports Analysis Centre of Canada under M22733289. Support covers chat, help centre and community, so help comes by phone, chat, email, a help centre and a community.

How neo compares

Where neo is available

Available
Canada
Licence in Canada
Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) (M22733289), checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What initial rate does Neo Financial offer?+

Neo lists an initial rate of 4.14%. Across lenders ranked on mortgages, the median initial rate is 4.49%, and Neo sits at 120 of 297 brands. The rate applies to a short fixed period.

How long is the fixed rate period?+

The fixed period is 0.5, which is short for a mortgage. The median fixed period across the ranked lenders is 10, and Neo ranks at 247 of 259 brands. Ask what rate follows the period.

What can I borrow Neo's mortgage for?+

The stated purposes are purchase, remortgage and first time buyer. That covers a purchase, a remortgage, a first-time buyer and borrowing against home equity, so one lender can handle several stages of borrowing, and the same application covers all of them.

How much can I borrow?+

The maximum loan to value is 95%. The median loan to value across ranked lenders is 90%, and Neo ranks at 47 of 293 brands, among the stronger readings on its offer.

Is Neo Financial regulated?+

Neo Financial Technologies Inc. is registered with the Financial Transactions and Reports Analysis Centre of Canada, listed under M22733289. The company sits in CA and was founded in 2019, so it is a recent Canadian operation.

How can I get help from Neo?+

Support covers chat, help centre and community. Phone is the most common channel in the mortgages ranking, at 90.1%, and a community forum is the rarest at 4.8%. Neo offers both.

When should I pick Neo over a cheaper advertised rate?+

Neo covers purchase, remortgage, first-time buyer and home equity lending, and lends up to 95%. Prestalo advertises an initial rate of 2.36%, below Neo's 4.14%, so a lower headline rate is worth weighing against the range of purposes and support.

Sources

  • en.wikipedia.org/wiki/Neo_Financial checked September 26, 2026

    Backs: Founded, Headquarters, Legal entity

    “Founded 2019 ... Neo Financial was founded in 2019 by former SkipTheDishes executives Andrew Chau, Jeff Adamson, Kris Read, and Chris Simair”

  • opengovca.com/money-service/M22733289 checked September 26, 2026

    Backs: Licences

  • neofinancial.com/mortgages checked September 26, 2026

    Backs: Fixed period, Initial rate, Maximum loan to value, Purpose, Support channels

    “6-month fixed 4.14%”

Compiled from 3 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: APRC.

neo

Canadian borrowers wanting one lender for purchase, remortgage and home equity needs.

8.7/10See alternatives

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