Metro Bank review

Updated September 28, 2026 · BorrowCue Editorial Team · Facts checked September 26, 2026

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Our verdict

Metro Bank lends directly, so you deal with the bank rather than a broker, and it suits people buying a home or remortgaging in England, Wales or Scotland. Applications run a soft prequal credit check, and the overall score on the site is 6.

Key facts

Best for
Buying a home or remortgaging with a fair credit record.
APR
18.9% (Source, checked September 26, 2026)
Loan amount
£150,000 to £10,000,000 (Source, checked September 26, 2026)
Term
300 months (Source, checked September 26, 2026)
Arrangement fee
0 GBP annual fee (Personal Credit Card) (Source, checked September 26, 2026)
Credit check
Soft prequal (Source, checked September 26, 2026)
Representative example
Personal Credit Card: 18.9% APR (variable) on an assumed credit limit of GBP 1,200 with no annual fee (Source, checked September 26, 2026)
Rate type
Variable (Source, checked September 26, 2026)
Lender type
Direct lender (Source, checked September 26, 2026)
Eligibility
Aged 18 or over, buying a property in England, Wales or Scotland (selected postcodes), receiving an income (Source, checked September 26, 2026)
Loan types
Secured, Credit-line (Source, checked September 26, 2026)
Credit needed
Fair (Source, checked September 26, 2026)
Legal entity
Metro Bank PLC (Source, checked September 26, 2026)
Headquarters
United Kingdom (Source, checked September 26, 2026)
Founded
2010 (Source, checked September 26, 2026)
Support channels
Phone, Chat, Help-centre (Source, checked September 26, 2026)
Pricing model
Fixed rate
Features
Credit line
Official website
metrobankonline.co.uk

Mortgages

Maximum loan to value
95% (Source, checked September 26, 2026)
Purpose
Purchase, First-time-buyer, Remortgage (Source, checked September 26, 2026)
Lender type
Direct lender (Source, checked September 26, 2026)
Legal entity
Metro Bank PLC (Source, checked September 26, 2026)
Headquarters
United Kingdom (Source, checked September 26, 2026)
Founded
2010 (Source, checked September 26, 2026)
Support channels
Phone, Chat, Help-centre (Source, checked September 26, 2026)

Apps and profiles

Get the app
App StoreGoogle Play
Elsewhere
WikidataWikipediaLinkedInX

Pros and cons

Pros

  • Metro Bank is a direct lender, so you deal with the bank itself.
  • Home lending runs £150,000 to £10,000,000 with terms of 300 months.
  • Borrowing covers purchase, first time buyer and remortgage, so buying, first-time-buyer and remortgage lending sit with one lender.
  • Support runs on phone, chat and help centre.

Cons

  • The Personal Credit Card charges 18.9% and its rate is variable, so card payments can move.
  • Features are limited to credit line, and lending asks for a fair credit record.
  • Property lending covers England, Wales and selected Scottish postcodes, which narrows where you can apply.
Metro Bank

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Scored 9.0 / 10 by BorrowCue.

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Who it suits

  • Homebuyers and remortgagers in England, Wales and selected Scottish postcodes who receive an income.
  • People with a fair credit record who want fixed rate home lending straight from a bank.
  • Borrowers who prefer support by phone, chat and help centre.

Who should look elsewhere

  • Borrowers after a small personal loan rather than property lending, where Sofkredit's 10.74% to 18.06% and Cashspace's PHP 12 to PHP 36 are the benchmarks in their own markets.
  • Applicants with no income, or with a property outside England, Wales and selected Scottish postcodes, since eligibility asks for an adult buyer receiving an income.

The company behind it

The lender is Metro Bank PLC, a bank based in the United Kingdom and founded in 2010. It lends as a direct lender, taking applications for home purchases, first-time-buyer and remortgage lending on fixed rate terms. Support runs on phone, chat and help centre, so help is available by phone, chat and a help centre. It is regulated in the UK by the Prudential Regulation Authority and the Financial Conduct Authority.

How Metro Bank compares

Where Metro Bank is available

Available
United Kingdom
Licence in United Kingdom
Prudential Regulation Authority, checked September 26, 2026
Licence in United Kingdom
Financial Conduct Authority, checked September 26, 2026

Countries from the brand (Source, checked September 26, 2026)

Frequently asked questions

What does it cost to borrow from Metro Bank?+

The Personal Credit Card carries 0 GBP annual fee (Personal Credit Card), and the representative example sets out a variable rate on an assumed credit limit. Home lending runs on fixed rate terms, so the rate and term you accept at application decide the cost.

Who regulates Metro Bank and where is it based?+

Metro Bank operates under the Prudential Regulation Authority and the Financial Conduct Authority in the UK, and Metro Bank PLC is the lending entity. Savings sit with a bank rather than a lender, and GB is where the business is based.

What kinds of lending does Metro Bank offer?+

The mix is secured and credit line, and purchase, first time buyer and remortgage covers buying, first-time-buyer and remortgage lending. Borrowing against the property is the fixed rate route, with fixed rate terms running over 300 months, so a credit line suits spending that varies month to month.

Who can borrow from Metro Bank?+

You must be an adult buying a property in England, Wales or Scotland, with Scotland limited to selected postcodes, and you need an income. The credit record has to hold up too: lending asks for fair credit, and applications run a soft prequal check.

How much can I borrow?+

Home lending runs £150,000 to £10,000,000, which is a property-backed figure rather than a small personal loan. The representative example on the card side assumes a much smaller limit, so treat £150,000 to £10,000,000 as the range for the secured route, where lending stops at 95% loan to value.

Are the rates fixed or variable?+

Both shapes appear. The fixed rate home range holds the rate steady, and the credit card rate is variable, so the card balance can move with the base rate. Compare the representative example before you commit.

How do I get help if an application stalls?+

Support runs on phone, chat and help centre, so you can reach the team by phone or live chat, or work through the help centre. The lending entity behind those lines is Metro Bank PLC, based in the United Kingdom.

Do I apply through a broker or straight to the bank?+

You apply direct, because Metro Bank is listed as a direct lender and deals with applicants itself. Applications cover buying, first-time-buyer and remortgage lending, which is purchase, first time buyer and remortgage, and the property has to sit in England, Wales or selected Scottish postcodes.

Sources

Compiled from 6 source pages, checked September 26, 2026. We did not open an account.

Not confirmed yet: Funding time.

Metro Bank

Metro Bank

Buying a home or remortgaging with a fair credit record.

9.0/10See alternatives

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