Fido review
Updated October 12, 2026 · BorrowCue Editorial Team
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Our verdict
Fido sells 5G mobile plans, phones and internet connections across Canada with roaming to more than 180 destinations. It suits travellers and connected households wanting hotspot access, unlimited international texts and trade in value alongside fast nationwide 5G for streaming and gaming.
Key facts
Apps and profiles
- Get the app
- App StoreGoogle Play
Pros and cons
Pros
- Canada-wide 5G connectivity supports streaming, gaming and everyday browsing reliably
- Trade-in programme allows exchange of eligible phones toward next device
Cons
- Service focus stays within Canada with travel use through roaming passes
- Range centres on phones, mobile plans and home internet connections only
Who it suits
- Canadians who want 5G mobile plans with hotspot access
- Travellers who want roaming passes for short and longer trips
- Shoppers who want to exchange an older phone for value
Who should look elsewhere
- People living outside Canada
- Households seeking services beyond mobile and home internet
How Fido compares
Where Fido is available
- Available
- Canada
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
What does Fido sell?+
Fido sells mobile phones alongside cellular plans and home internet connections. Its mobile range centres on 5G plans with hotspot access and unlimited international texts. Internet service is presented alongside mobile for connected households seeking a combined setup.
Where does Fido provide mobile coverage?+
Fido provides Canada-wide 5G coverage for everyday browsing, streaming and gaming. The network supports fast and reliable use across the country. Coverage supports a broad range of phones paired with plans built for different budgets.
How does the trade-in option support upgrades?+
Fido allows customers to trade in an eligible phone when choosing another device. The returned handset contributes value toward the next phone in the range. The programme suits shoppers who want to refresh hardware while staying with the same mobile provider.
Where is Fido based?+
Fido is based in Canada. (Source, checked September 26, 2026)
Sources
- fido.ca/consumer/contact-us checked September 26, 2026
Backs: Headquarters, Support channels
“Write to Fido customer service, 70 Assomption Blvd, Moncton, New Brunswick E1C 1A1”
Compiled from 1 source page, checked October 13, 2026. We did not open an account.
Not confirmed yet: APR, Loan amount, Term, Arrangement fee, Credit check, Funding time, Representative example.