NCBA Loop review
Updated September 28, 2026 · BorrowCue Editorial Team · Facts checked September 26, 2026
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Our verdict
NCBA Loop suits LOOP app customers in Kenya who need a small, fast facility rather than a long personal loan. Borrowing runs KES 2,000 to KES 100,000 on a term of 1, with funding that lands the same day in the app and fees taken upfront.
Key facts
- Best for
- Short, small borrowing inside an existing LOOP app relationship.
- Loan amount
- KES 2,000 to KES 100,000 (Source, checked September 26, 2026)
- Term
- 1 month (Source, checked September 26, 2026)
- Arrangement fee
- 7% facility fee plus 20% excise duty deducted upfront; 7% one-time rollover fee if not repaid within 30 days (Source, checked September 26, 2026)
- Credit check
- Hard (Source, checked September 26, 2026)
- Funding time
- Instant, same day in the LOOP app (Source, checked September 26, 2026)
- Representative example
- KES 2,000 LOOP Quick Loan: amount received is less excise duty; repay loan amount plus excise duty, facility fee and any additional charges (Source, checked September 26, 2026)
- Rate type
- Variable (Source, checked September 26, 2026)
- Lender type
- Direct lender (Source, checked September 26, 2026)
- Free early repayment
- Yes (Source, checked September 26, 2026)
- Eligibility
- LOOP app customers who make LOOP their primary account and transact for at least 3 months with a good credit history and no current CRB listing (Source, checked September 26, 2026)
- Origination fee (%)
- 7% (Source, checked September 26, 2026)
- Loan types
- Personal, Payday, Credit-line, BNPL (Source, checked September 26, 2026)
- Credit needed
- Good (Source, checked September 26, 2026)
- Use cases
- Home-improvement (Source, checked September 26, 2026)
- Legal entity
- LOOP DFS (Source, checked September 26, 2026)
- Headquarters
- Kenya (Source, checked September 26, 2026)
- Support channels
- Email, Phone, Help-centre, Community (Source, checked September 26, 2026)
- Features
- Same-day funding, Credit line
- Official website
- loop.co.ke
Pros and cons
Pros
- Money arrives Instant, same day in the LOOP app
- Borrowing spans KES 2,000 to KES 100,000
- Free early repayment is available, so settling early costs nothing extra
- Support runs through email, phone and help centre
Cons
- A hard credit check is part of the deal, and eligibility asks for a good credit history
- The rate is variable, so the cost of an outstanding balance can move
Who it suits
- LOOP app customers who keep LOOP as their primary account and have a good credit history
- Borrowers covering a short gap rather than a large purchase
- Customers who want a revolving credit line alongside quick personal, payday and buy now pay later lending
Who should look elsewhere
- Monzo Flex, which lends £10,000 to £35,000 for borrowers after a larger facility and a longer term
- Cashspace or Cashspace ES, whose amounts run PHP 500 to PHP 25,000 and €100 to €5,000 in other currencies
- Applicants whose credit record falls short of the good credit the eligibility rules ask for
How your money is protected
NCBA Loop is a direct lender rather than a broker, so you deal with the company that runs the account. The lending entity is LOOP DFS, regulated in Kenya by the Central Bank of Kenya. The representative example shows the shape of a quick loan: the amount received is less excise duty, and you repay the amount plus excise duty, the facility fee and any additional charges.
How NCBA Loop compares
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Where NCBA Loop is available
- Available
- Kenya
- Licence in Kenya
- Central Bank of Kenya, checked September 26, 2026
Countries from the brand (Source, checked September 26, 2026)
Frequently asked questions
How much can I borrow and for how long?+
Borrowing runs KES 2,000 to KES 100,000 and the term is 1, so this fits short gaps rather than big purchases. The facility is offered as a personal loan, a payday loan, a credit line and buy now pay later, so the shape can match the need.
What will the loan cost me?+
The arrangement fee is 7%, and excise duty is taken off before the money reaches you, so the amount received is smaller than the loan amount. Letting the balance run past the term adds a one-time rollover fee, which is why clearing it early is cheaper.
How fast is the money?+
Funding is Instant, same day in the LOOP app, which makes it usable for urgent costs. Same-day funding sits alongside the credit line among the features, so the speed is not tied to one product only. The lender type is direct lender, so the company that runs the account also carries the lending.
What credit do I need, and who can apply?+
The credit needed is good and the credit check is hard. To qualify you must already use the app as your main account, have transacted with it over a qualifying period, and hold good credit with nothing listed against you on the credit bureau register.
Is my money protected?+
NCBA Loop is a direct lender rather than a broker, and the lending entity is LOOP DFS. In Kenya the regulator named is the Central Bank of Kenya, which supervises the firm issuing the facility. The representative example shows the duty and the 7% fee alongside the amount you repay.
Can I repay early?+
Yes, free early repayment is available, so clearing the balance before the term ends costs nothing extra. That matters most on a credit line, where a balance might otherwise sit for long. The term is 1, so a quick loan is cleared quickly once the money is there.
What support can I reach?+
Support runs through email, phone and help centre, so a phone call and an email both work, alongside a help centre and a community space for questions that do not need a one-to-one reply. The same channels handle questions on fees and repayment dates.
Is the rate fixed?+
No, the rate is variable. That matters most on the credit line, where a balance can run on for longer than a quick loan. Borrowers who need a predictable cost over a long period may prefer a lender with a fixed rate, and variable pricing means the figure on an offer can shift.
Sources
- loop.co.ke checked September 26, 2026
Backs: Funding time, Headquarters, Legal entity, Licences
“Get your Quick Loan today. Easy application, instant approval, and money when you need it.”
- loop.co.ke/faqs checked September 26, 2026
Backs: Credit check, Credit needed, Eligibility, Features, Free early repayment, Loan types, Arrangement fee, Origination fee (%), Rate type, Representative example, Support channels, Term
“No, if you currently have a CRB listing, you will not be able to access a LOOP loan.”
- loop.co.ke/lifestyle/loop-quick-loans checked September 26, 2026
Backs: Loan amount, Lender type, Use cases
“Borrow from KES 2,000 up to KES 100,000 to handle anything urgent.”
Compiled from 3 source pages, checked September 26, 2026. We did not open an account.
Not confirmed yet: APR.